Shipping & Returns
I now send out all my items using Royal Mail TRACKED 48 service which is the most affordable but reliable service.
International orders are sent Royal Mail International tracked standard shipping. Please be aware that international shipping is crazy expensive now, I will only ever charge what I get charged at the post office, I do not add any fee’s on top.
I aim to process standard orders in 3-5 days, If I am experiencing any unforeseen delays I will keep you updated!
All of my orders arrive carefully wrapped in plastic free packaging, a little gift in themselves! All my packaging can be put straight in home composting or recycled easily. Please note that some of my earlier print series arrive in plastic film, I have since invested in Corn starch sleeves or waxed paper wraps to make all new series plastic free, Corn starch sleeves will be clearly marked.
If you are sending your order directly to someone special, please let me know and feel free to include a gift message with your order and I will carefully wrap and present your order so its extra special for them!
I am sometimes able to pop orders in the mail quicker than otherwise stated, I know how easy it is to let a special date get a little closer than wanted, I cant promise, but if you are in a rush, let me know and I will do my best!
I do not offer postal upgrades as standard, but if for any reason you would like me to send your order with signature and tracking, proof of postage or via a specialty courier then please get in touch and I can find a quote to add the additional costs to your order.
Occasionally post gets a little delayed, especially around holidays and during unexpected events, I've been trading for many years and have only had 1 or 2 items not arrive, so if you are waiting on an order that has been dispatched, then sit tight it is most likely delayed, but if you are worried, do get in touch!
Royal mail only allows me to mark and claim a package as lost after 21 working days
In the unlikely event of your order not being quite right, please drop me a message and we will find a way to make it right. I reserve the right to withold refunds if the item is unfit for future sales. I do not offer refunds on custom made orders, if your custom order does not arrive as expected, please message me.
I am not VAT registered so VAT is not charged as extra, all taxes are included in the listed price. Customers are responsible for any import taxes charged, these are out of my control.